Expert Support Technicians Trained in Accounting and Investments

Whatever You Need, When You Need It

Whether customizing our software for your particular needs, training you to be a more effective user or solving a support problem, we're standing by ready to help.

Call us toll-free at 800-468-3636 or email customerservice@finnav.com

Support That Makes A Difference

We offer multiple user support and service options that range from same-day service to multiple on-line resources. In this section, find out more about support, plus the latest Navigator and module updates:

Tech Support Packages - Choose from multiple support options to fit your exact needs.

Navigator User Forum - Obtain online user support 24/7, as well as share ideas and learn how to use Navigator most effectively.

Navigator Resource Center - Use the Navigator Resource Center to find out about everything from partnership accounting to transaction entry tips and tricks. The NRC also contains case studies, industry information, and flash demo's.

Software Updates - Get the latest Navigator software updates for all Navigator releases and modules.

Navigator email newsletters - Receive timely and relevant bulletins from Financial Navigator, written just for your situation.

Harness the Power of Navigator

Consulting Services - Let Financial Navigator's experienced technicians do the traveling to provide a personalized, high-quality training experience for everyone in your office.

Implementing Navigator - Get up and running faster by taking advantage of our 25+ years of financial software experience. Let us guide you through the implementation process from beginning to end by helping you:

Migrate your existing data to our platform.
Structure your data to achieve your reporting needs.
Suggest best practices to maximize your workflow.
Bring you online with your third-party data providers, such as banks and investment firms.

Training - Training can make all of the difference to a Navigator user when it comes to implementing advanced features that will help you provide excellent service to your clients.

Custom Programming - Draw on Navigator's expertise to customize functionality to meet the unique needs of your practice.