You're Not Alone.
We're Here to Help.

Choose from a number of user support options that best fit your needs. We've fine tuned our options to serve you at the level you need.

For Technical Support:

Call 1.800.468.3636 or email customerservice@finnav.com

Choose the Level of Support you Need

Platinum Level Support
Unlimited access to the FNI team for telephone and email support for multiple users.

Gold Level Support
Unlimited Navigator telephone and email support for ONE authorized user.

Silver Level Support
Our most basic level of support provides telephone and online support for up to 6 incidents (3 online, 3 live) for one user.

Trouble deciding? Call us and we will be happy to assist you in selecting an option. 1.800.468.3636

Browse Help Resources

Online User Forum

To review questions from other users, look in the online Navigator User Forum. In many cases, you will be able to find an answer that solves your problem quickly and easily.

Navigator Help System

Not ready to give us a call? The Help system within Navigator may have the answer you need. To access Navigator's Help system:

Select Help | Contents from Navigator's main menu. You may browse the Help system by topic or search by keyword.

You're Not Alone. We're Here to Help.

Choose the Level of Support you Need

Browse Help Resources

You're Not Alone.
We're Here to Help.