Can you give me some help in actions to take to uncover the cause of this consistent increase in the difference reported in the check reconciliation function?

I recall that in the past the software did not handle the instance of a "memorized transaction" that had changed in "total" but had not been updated/revised in detail, generating an error situation in the data files. How can I easily find the cause of the difference, if this is the likey cause?

First try running Utilities | Test & Correct Files | All of the Above. This will audit the data and find and fix any transactions or accounts with a problem.

Second, could you describe the order of steps you are taking and the results? I would like to re-create your situation to isolate the problem.

Also, could you tell me:

1. What version of FN are you using? Please see the post What is the latest version of FN? for more information. The latest version of FN is 8.1.2.

2. Does this problem occur in more than one entity?

3. Does this problem occur in any other years for this entity?

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George
Technical Support
Financial Navigator Int’l

What the client is doing in order to re-create: nothing but writing checks, making deposits; nothing more sophisticated in this account

Version issue: please do not recommend upgrading to latest version until this is resolved

Thanks for the help. Look forward to your reply.

If so, then backup the data files and delete last years transactions by selecting Utilitlies | System Configuration | Delete Last Year's Transactions. This will remove all transactions that were carried over from last year. If this problem has been happening for the last two years, then the "outstanding" transaction may be in last year's transactions.

Whether the problem relates to a transaction from prior years or not, a new "problem" is generated each month. In the first posting I noted:

"What I find is that each month the unreconciled difference ("amount to reconcile") increases by the same amount (in this case, $745.32). "

I reviewed all multiple distribution entries to ensure that there was no dollar amount without an associated account, and each such entry appears complete and correct.

Other than cash, each entry affected one expense account. What is going on in that account to generate this problem? Do you expect the problem is now eliminated?

Thanks again.

Running Test & Correct audits the transactions and the account balances against each other. If anything does not agree it will fix it or display a message. It is a good utility to run to audit the system.
Account balances can disagree with the transactions if the balances are changed directly with Balances for Accounts from Accounts menu. Also if some problem occurs and the transaction gets messed up or miss posted, then this utility will find and fix them or display a message.