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  Changed Printers - now checks don't line up right.

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Author Topic:   Changed Printers - now checks don't line up right.
FN_User
Member
posted 01-11-2006 01:13 PM     Click Here to See the Profile for FN_User     Edit/Delete Message
I recently changed the printer I print checks on and now the fields won't line up correctly. They used to print fine on both my HP 4si and the Brother 9700, but this new HP Color LaserJet 2840 doesn't work right.

I have gone into the printer setup and changed the column and row settings, but these controls aren't good enough. I'm either too high or too low and the settings won't let me enter half values.

The printer is directly hooked up to my computer and I'm running Windows XP. This is the latest version of FN - 8.2. What can I do to fix this? My clients are perfectionists and this isn't acceptable.

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fni_support
Moderator
posted 01-11-2006 01:23 PM     Click Here to See the Profile for fni_support     Edit/Delete Message
If the alignment has changed after installing and using a new HP printer, this may be caused by the printer driver.

Go to your computer's control panel and open up Printer and Faxes. Next to the printer name, you may see a suffixes such as PCL or PS (Short for PostScript). If you see a printer driver with a PS, try using that driver instead of the PCL one to print checks.

If you do not see a printer with PS in the name, and only see a PCL, then the PostScript driver is not installed (by default, it usually isn't). To download the latest driver, visit HP's website at http://www.hp.com.

After installing the PostScript Driver for your printer, try printing checks again using this printer and see if this fixes your alignment issue. You should see a PS next to the printer name.

Michael Fong
~FNI Technical Support

[This message has been edited by fni_support (edited 01-11-2006).]

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FN_User
Member
posted 01-11-2006 01:24 PM     Click Here to See the Profile for FN_User     Edit/Delete Message
Great! I downloaded the lastest postscript driver and now the check fields line-up again.

Thanks for the help!

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