It sounds as if the MICR font may not be activated on this workstation. To see if this is the case:1. Open the CheckForm Settings window. To get to the CheckForm Settings window, hit Select Printer in the window where you view the check. From there, select CFN Settings.
2. Below the Transit Code and On-Us Code, it should show how it appears in MICR font. If it is displaying them in Arial, then the MICR font needs to be activated.
To Activate the MICR font:
1. Start on your Windows Desktop.
2. Open your C:/Windows/Fonts folder which will refresh your fonts list.
3. Look for a font in that folder named MICR. If you see it listed, try running CheckForm again and see if the MICR now appears. If you don't see that font listed, follow the instructions below to perform a workstation installation of CheckForm.
To perform a workstation installation of CheckForm:
1. Run the CheckForm setup file here: http://www.finnav.com/downloads/CF40setup.exe.
2. When prompted, select Workstation Installation.
3. For the Destination Folder, browse to your Navigator program directory if it doesn't by default (i.e. C:\FN).
4. Select Next to finish the install.
At your nearest convenience, please let me know if this solves your problem. If you run into any problems performing a workstation installation of CheckForm 4.0, please call our Customer Service Department.
Thanks,
Rob Shearer
Technical Support Associate