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Author
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Topic: Error 5 Invalid Procedure
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Texpac
Member
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posted 03-17-2003 01:21 PM
  
When printing a report in Financial Navigator 8.04, on a Windows 2000 Professional desktop, we receive Error 5, Invalid Procedure...We click OK and it closes Financial Navigator. This is a network installation, and so far, only happens to one user(even after reinstall)..------------------
Fort Worth TPG Helpdesk
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Texpac
Member
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posted 03-21-2003 12:25 PM
This problem appears when you click on Reports, Select Transaction Entries, Transactions with Distributions, Checking and the Account(only one account with transactions)for the period of January -February. Should I uninstall FN on the client in question and reinstall?------------------
Fort Worth TPG Helpdesk
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fni_support
Moderator
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posted 03-21-2003 01:44 PM
Does this also happen to other entities/data files on the same computer? In order to make sure the problem does not exist with the data, try the following. - Back up your data files to a floppy or other removable medium. Keep in a safe place.
- Install the latest update to FN 8.0 by running Software Update. See post Workstation install vs. full install for more information.
- Now try running this same report.
Next, try testing and correcting the data. - From the main FN menu, select Utilities | Test and Correct Files | All of the Above
- Make note of any corrections the system makes.
- Now try running this same report.
Lastly if the problem persists uninstall and re-install FN from the client's computer. If this does not solve your error reply to this message. Juan Najar
Technical Support
Financial Navigator Int'l
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Texpac
Member
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posted 03-21-2003 02:18 PM
It happens to one workstation and in other entities not just one...other users have no problem with the same entities...
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Fort Worth TPG Helpdesk
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