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Author Topic:   Error messages
FNuser081
Member
posted 03-25-2009 09:41 AM     Click Here to See the Profile for FNuser081     Edit/Delete Message
When posting a payee I'm getting an error message that says Error #63 - bad record number and when asking for a summary trial balance I'm getting an error message that says Account (-32767 not in indes. Run Rebuild Acct Index

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David
Administrator
posted 03-25-2009 10:35 AM     Click Here to See the Profile for David     Edit/Delete Message
Kathleen:

You may have a bad or missing account in a transaction. Try to find the transaction and change the account to the correct one. See Error 63; ACT2.dat problem. Before following those steps, it is good practice to backup your data.

You mention this happens when entering a Payee to post a transaction. Select Transactions | Automatic Entries for that Payee and make sure there are valid accounts on the Multiple Distribution screen.

Another take on the problem and solution is at Error 63 . That post suggests using Test Mode and Rebuild Chart of Accounts Files. Do this only as a last resort, since it resets all you customized Category names. Be sure to back up first.

- David
FNI Technical Support
Case #38-10984

[This message has been edited by David (edited 03-25-2009).]

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