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Author	Topic: Run Time Error 50003
jfn Member	posted 10-04-2000 03:21 PM When I go to the layout button on the report screen I get a run-time error 50003. What can I do to stop this. IP: Logged
Renee Member	posted 10-04-2000 03:35 PM This problem can occur if a necessary file has been replaced by an incorrect version. Reinstall FN from the original CD or floppy diskettes. Follow the steps for installation in the reference material. Select the Custom Installation and reinstall only the Windows library files. This reinstalls the out-of-date file. ------------------ Renée Trudeau Financial Navigator Service Provider IP: Logged
John Administrator	posted 11-01-2000 01:49 PM When reinstalling FN make sure the CD that is being used is a Production version of FN 8.0 and not an Early release version. IP: Logged
ryanmck Member	posted 10-05-2001 04:31 AM I followed the instructions and used the custom installation feature to reinstall the Windows files. That did not work. I then proceeded to do a complete installation. That was also unsuccessful. You should be aware that I have gone out to your site and installed the latest version in the past. What should I do? I am desperate; I need to complete my 2000 Federal income tax return. HELP!!!! IP: Logged
Pamela Member	posted 10-05-2001 07:32 AM After you did the complete install again, did you do a software update so that you have the latest version on your computer now? It should be 8.0.4. IP: Logged
ryanmck Member	posted 10-05-2001 04:20 PM Yes. I did do an update. It still will not work. IP: Logged
ryanmck Member	posted 10-05-2001 04:30 PM IT finally worked!!! First I uninstalled the entire program. THen I installed with my original 8.0 CD. Then I updated the version on line. I now have a working program. Thanks for your help! IP: Logged
John Administrator	posted 10-06-2001 08:40 AM Glad to hear everything is working. Installation of another program may have copied windows library files that created the problem. So I would not recommend installing other programs until after you get your taxes done. These windows library files may have a newer date but really be an older version. Since FN does version checking then it would not copy over them if they have an newer date. By looking in the installation log file, fnwin80.log, you will see what files did and did not get copied. The uninstall removed these files so the new installation would copy the correct version. Good luck with your taxes. Thank you for using the Navigator Users Forum. IP: Logged
Renee Member	posted 11-19-2001 02:56 PM quote: Originally posted by Pamela: ... did you do a software update so that you have the latest version on your computer now? It should be 8.0.4. FN has been updated since the above reply was written. Please refer to the topic What is the latest version of FN? for current version information. ------------------ Renée Trudeau Financial Navigator Int'l Manager, Technical Services [This message has been edited by Renee (edited 11-19-2001).] IP: Logged

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