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Author Topic:   unable to complete sale of stock
joanntim
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posted 10-22-2001 08:49 AM     Click Here to See the Profile for joanntim     Edit/Delete Message
If I sell a stock and it is properly entered on the BUY side, I go into the account, I click DEP, I type in the date, the name of the company, I then go the account number by pressing tab, and NOW is when I have the ProblemS. The first thing that happens is that it changes my DEPosit to CHG. Then it goes immediately to the Multiple distribution screen and I haven't even put in the amount of the deposit. So then the transactiion is not possible to complete. What am I doing wrong??? I have been doing this for years and can't figure out what is wrong. I went into the screen showing the "account" and it is marked properly, it has the right number of stocks, it hasn't been sold, and it is confirmed that it is "common or preferred stock. Help!!! Thanks! jo ann

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margaret miles
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posted 10-22-2001 11:20 AM     Click Here to See the Profile for margaret miles   Click Here to Email margaret miles     Edit/Delete Message
Your payor/payee is causing the problem. There are two ways to solve the problem. The easiest is to go Transactions, change or delete payor/payee, and change the automatic entries to a blank.

Alternatively, go back to enter transactions. When you enter the account name, or the screen defaults to the account name because of the payee/payor chosen, it ususally asks if you are acquiring an asset.

This is where you have the opportunity to correct the screen defaults. Answer "no". Then go back to the transaction type, re-enter "deposit", then enter the account name. The screen will ask if you are selling an asset. Everything is the same from here.

You will have to do this every time you use this payor/payee unless you change the automatic entry of the payor/payee.

You can also change the automatic entry of the payor/payee in the enter transaction screen.

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m miles

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