This problem can occur if your Transaction Activity screen is not wide enough to fit all of the columns on the screen without having to scroll to the right. When the Transaction Activity screen is not wide enough, the account field can become blank after the “Acquire Investment?” or “Sold Investment?” prompts.The solution is to make the Transaction Activity screen wider so that the scroll bar no longer appears at the bottom of the screen. You can also make the columns on the screen narrower so that they all fit on the Transaction Activity screen and the scroll bar does not appear at the bottom.
You can re-size your Transaction Activity screen by placing your mouse cursor on the corner of the screen until your cursor changes to a double-sided arrow, then click and drag the mouse to increase the size of the screen.
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George
Financial Navigator Int’l
Navigator User Forums
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posted 10-10-2003 01:42 PM
