Before I can suggest a solution I'll need some more clarification about the problem. When you say "i entered a sale of a security and i was prompted, "acquire investment" dialog box but when i entered the new account name it disappeared" are you referring to the 'acquire investment' dialog box or the new account name?
Also, what do you mean by "when i entered the new account name"? Is this a different account name than the one that is entered prior to getting the "acquire investment" prompt? The order of a investment transaction should be the following:
1. Enter ID.
2. Enter Date.
3. Enter Payee.
4. Enter asset Account.
5. Answer "Yes" to "Acquire Investment" prompt.
6. Enter Charge/Credit Amount.
7. Enter Shares/Symbol on the resulting Multiple Distribution screen.
Is this the exact order that you are following or are you taking any additional steps?
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George
Financial Navigator, Inc.