There is no timer associated with Report Viewer. Let’s try to isolate this problem further:

1. When you say you are unable to load the program do you mean that nothing happens at all?

2. Does any screen or message appear after trying to run the program from the shortcut or the executable? Mouse icon changes to an hourglass?

3. Does Windows show Report Viewer as running in the Task Manager?

4. Have you had your network administrator try to restart your server?

5. Have you tried to do a full install of Report Viewer on a workstation to see if that works?

6. What version of Windows are the workstations running? (XP, 2000, NT, ME, 98)

7. What kind of a network are you running? (Novell, 2000 Server, etc.)

Let me know what you find out.

1. When you said you looked under the applications running in Task Manager and did not see fnwin80.exe did you mean you did not see fnview80.exe? Report Viewer is fnview80.exe.

2. Do you know what has been done to your server or workstations since the last time that Report Viewer worked?

3. In addition to re-starting the server, have you re-started your workstation? Have you tried running Report Viewer from other workstations? Do other workstations have the same problem?

4. What is the date and size of the fnview80.exe file?

The next step would be to try running Report Viewer directly from you local machine instead of the server. Perform a Full Installation of Report Viewer to the local drive on your computer (typically the C: drive). You can still access FN data on the network when Report Viewer is installed locally.

Let me know what you find out.