I've tried to run Test & Correst Files. All the tests come up okay except Transaction File. I get dozens of errors saying
"Account XXX is not in the account index. Transaction amount is XXX. Correct the transaction ... (details of the transaction) Use Change/Review for XXX (month) in Account XXX."

It sounds like your account alphabetical index needs to be rebuilt. This means that the Test & Correct for Account Alpha Index can't see the problem. However, when Test & Correct Transactions is run, it points out that the transaction appears "out of balance" because of the "missing" accounts. The accounts are still there and all the transactions are still there, but they can't be seen because the account alphabetical index is out of whack.

To rebuild the Account Index:

1. Before you begin this procuedure you should make a backup copy of the data files just in case.
2. Switch to test mode by selecting Help | About Financial Navigator.
3. Press the letter "t" and select Ok to the prompt "Set to Test Mode".
4. Select Ok on the About dialog box to return to the FN desktop.
5. Now select Utilities | Test & Correct Files | Rebuild Account Index.
   

Now determine if you still have the problem of "missing" accounts: go back to Balances for Accounts and look at your account list. If they're there, you're done. If not, you may need to also rebuild the Chart of Accounts Files.

Only do this if you're still having a problem after completing the above steps. To rebuild the Chart of Account files: While still in Test Mode, select Utilities | Test & Correct Files | Rebuild Chart of Account Files. This will rebuild your Chart of Accounts.

The following things happen when the chart of accounts is rebuilt:

• The Rebuild Chart of Account Files will recreate the Chart of Account from the account file.
• The category names will be set to the default names.
• The accounts will be in alphabetical order in the category.
• The previously duplicated account will show up only in one place.
  

1. Make note of the particular transactions it is telling you to correct.
2. Back up your data files.
3. Run a software update. See Software Update from FN for instructions.
4. Go to those transactions and delete them.
5. Run Test & Correct Utility again.
6. Re-enter the transactions.

If your problem is not resolved, please reply to this post.

FN does not allow you to delete an account that has either balances or transactions in them. You are required to zero the balances and re-assign transactions prior to deleting an account.

Go to the transaction journal (e.g., checking account, savings account) where you actually entered the transaction with the account that has now been deleted or is causing the error message. Do not go to the Category:Asset and Account: Account that was deleted transaction entry screen.

To delete a transaction:

1. Go to the transaction entry screen where the transaction is that you want to delete.
2. Select the correct month, category, and account.
3. Select X from the drop down menu in the Status column of the transaction you want to delete.
4. Select Enter
5. The message box appears: "Delete Transaction?"
6. Select Yes
7. Go to next transaction line.
8. Close out of transaction entry.
9. Run Test & Correct Utilities.

Once you no longer have the error message (after deleting all necessary transactions), you can go in and re-enter the transactions with good/new accounts.