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Author Topic:   Check printing
Cheryltm
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posted 06-12-2002 09:32 AM     Click Here to See the Profile for Cheryltm   Click Here to Email Cheryltm     Edit/Delete Message
My company is still on the old DOS version 5.2 Lately I can not print a check without the system going back and printing a bunch of old checks and then my current ones. Rebooting used to work, but that doesn't work any more. What could be the problem?

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Pamela
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posted 06-13-2002 12:33 PM     Click Here to See the Profile for Pamela   Click Here to Email Pamela     Edit/Delete Message
I need a little more information before I can determine the problem:

What operating system are you using? Windows 98? 2000?

Is this happening in every entity, or just one?

Is the status on the the previously printed "old" checks showing as "REL" in the transaction activity?

Are the "old" checks being printed from a previous year or the current year? Previous month or current month? How many "old" checks are being printed? The last 5 requested or a miscellaneaous combination of old checks?

I am trying to determine a pattern if possible.

Have you recently made any changes to your computer system or network? Are you using FN on a network or stand alone PC?

Have you run the Test and Correct Utility?

Reply to this post with your answers.

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Cheryltm
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posted 06-13-2002 02:24 PM     Click Here to See the Profile for Cheryltm   Click Here to Email Cheryltm     Edit/Delete Message
Thanks for your reply Pamela. I'm using Windows 98. Yes it's happening in every entity, sometimes for the previous month as wll as the current month and sometimes not. I've changed the status from Rel to Clear and it still does it. I did run the Test and Correct Utility. There haven't been any recent changes to my computer system or network. It is being used on a network.

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Pamela
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posted 06-13-2002 03:04 PM     Click Here to See the Profile for Pamela   Click Here to Email Pamela     Edit/Delete Message
If you are using the add-on module Check Form Navigator, locate and delete the file:

lsrXXX.chk

The XXX represents the FN account number of the related checking account. You will have to do this for each entity as this file is the list of checks to be printed.

This should solve the problem.

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