posted 04-26-2005 02:48 PM
On only one of our workstations, we are getting the message "Welcome to Financial Navigator" setting up your data screen. This user's PC has already been using FN data and should not have to set up a new set of books. We have a network installation where the actual FN executable is run from the server. The client PC's have the workstation install. All of the other PC's are working as they should. Can you please help?
posted 04-26-2005 04:16 PM
Usually this happens when FN finds a USR2.DAT file, but not the other data files that an entity should have. These steps should help:
Using Windows Explorer, look in the FN program folder. If you find any .DAT files, move them to a new folder called “LostFiles.”
Check other workstations and servers for loose DAT files.