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Author Topic:   Can't view help - "Page not found" error
FN_User
Member
posted 08-03-2005 08:41 AM     Click Here to See the Profile for FN_User     Edit/Delete Message
I can’t view the help inside Financial Navigator. The help screen opens OK, but says “Action Canceled,” “No topics found,” or “Page not found.”

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fni_support
Moderator
posted 08-03-2005 08:44 AM     Click Here to See the Profile for fni_support     Edit/Delete Message
Some of our help files are written in HTML for easy viewing. For security reasons, Microsoft has disabled the capability to read these HTML files across the network by default with recent service patches and security updates.
Microsoft has several knowledge base articles which have workarounds for this issue:
http://support.microsoft.com/default.aspx?scid=kb;en-us;902225
http://support.microsoft.com/kb/896054
http://support.microsoft.com/default.aspx?scid=kb;en-us;234924
Warning: Each of these solutions requires directly editing your computer's registry. By editing the registry, you could potential cause irreversible damage to programs or the Operating System. Always backup your registry, and know how to restore it before proceeding with the instructions in the articles above. FNI cannot take responsibility for any registry changes made by users.

[This message has been edited by fni_support (edited 08-03-2005).]

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