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Author Topic:   error message: Run time error '372'
FNuser132
Member
posted 09-19-2007 08:39 AM     Click Here to See the Profile for FNuser132   Click Here to Email FNuser132     Edit/Delete Message
Run time error '372'
Failed to loan control 'Imaage List' from comctl32.ocx. Your version of Comctl32.ocx may be outdated. Make sure you are using the version of the control that was provided with your application.

[Note: This message has been edited by radiodave]

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David
Administrator
posted 09-20-2007 08:53 AM     Click Here to See the Profile for David     Edit/Delete Message
Most likely some other program installed an older version of comctl32.ocx. Navigator needs a more recent version. Try these steps:
  1. Reinstall Navigator. Test it again, if it's fixed you're done.
  2. Reinstall Navigator to a different directory. If it's in C:\Program Files\FN\ now, install to C:\Program Files\FN82\ instead. Test it again, if it's fixed you're done. This only works for a single install on one computer; if you're running Navigator on a network try the next step.
  3. Search your hard drive (including hidden and system files) for comctl32.ocx. Note the path to each copy of comctl32.ocx. Go to the folder(s) with comctl32.ocx, right click on comctl32.ocx, select Properties, select Version tab, and note the version number for each copy. Reply with what you found.

- David
FNI Technical Support

[This message has been edited by David (edited 09-20-2007).]

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