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Author
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Topic: Can't print checks
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FN_User
Member
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posted 08-07-2000 05:04 PM
 
I have a Laserjet II connected via a serial cable to COM1. We use this printer only to print checks. The laserjet printed just fine until yesterday when a technician installing a DSL line started fooling around with COM1. Now I can't print checks.------------------
This question was received by Financial Navigator Int'l Technical Support.
We posted the question and its answer here because Navigator User Forum participants may find this information helpful.
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fni_support
Moderator
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posted 08-07-2000 05:07 PM
You will probably have to re-capture the printer port. Go to Start | Settings | Printers. Right click on the printer you are using for checks. Select Properties. On one of those tabs (it is different for Windows 95 and 98) you will see Capture Printer Port.------------------
Financial Navigator Int'l
Technical Support
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FN_User
Member
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posted 08-07-2000 05:08 PM
I was finally able to print a check other than a sample. However, none of the fonts, MICR, or bank information printed. What do I need to do?------------------
This question was received by Financial Navigator Int'l Technical Support.
We posted the question and its answer here because Navigator User Forum participants may find this information helpful.
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fni_support
Moderator
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posted 08-07-2000 05:12 PM
If you reinstalled CheckForm Navigator, you may have cleared out all of the CFN settings (bank information).
- Go to the checks screen.
- Select Select Printer
- Select CheckForm Navigator
- Select CFN Settings
- Re-enter the bank information
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Financial Navigator Int'l
Technical Support [This message has been edited by Pamela (edited 06-26-2002).]
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