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Author Topic:   Run-time error 5
FN_User
Member
posted 11-29-2000 09:06 AM     Click Here to See the Profile for FN_User     Edit/Delete Message

I am trying to print checks using CheckForm Navigator. I get an error message "Run-time error #5" and the same checks keep printing over and over. This is frustrating! What do I do?

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Renee
Member
posted 11-29-2000 09:16 AM     Click Here to See the Profile for Renee   Click Here to Email Renee     Edit/Delete Message

It sounds like the check data files have a problem. The LSRx.CHK file is cleared at the end of a successful print run. If it
terminates improperly, then the LSRx.CHK file does not get deleted and then the
checks remain in the queue to be printed again next time.

NOTE: This is not to be confused with the check description file (LSRx.DES). Do not delete the LSRx.DES file since that will wipe out the bank and micr info.

Here's how to delete the problem files. These files will be automatically recreated the next time you run CheckForm Navigator, so deleting them does not cause a problem.


  1. First, very important, back up your data in case you have a problem with what you're about to do.
  2. Close Financial Navigator.
  3. Right click on the Windows Start button.
  4. Left click on Explore
  5. Locate the folder containing the data files you're having a problem with. Click on the folder name in the left pane.
  6. The right pane will show all the data files for that entity. Select the following files:
    • LSRx.CHR
    • LSRx.CHA
    • LSRx.CHK

  7. Select File | Delete
  8. When the system asks, "Are you sure you want to send 3 files to the Recycle Bin?", select Yes
  9. Select File | Close to exit Windows Explorer.


------------------
Renée Trudeau
Financial Navigator Service Provider

[This message has been edited by Renee (edited 11-29-2000).]

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David
Administrator
posted 02-26-2008 04:04 PM     Click Here to See the Profile for David     Edit/Delete Message
Many things can cause Run Time Error 5. This particular problem only occurs when the LSRx.CHK file is corrupted. Since each entity-year and each checking account has a separate LSRx.CHK file, symptoms of this problem are that all the following are true. If this is not the case, something else is probably the cause.
  • All users have same problem and
  • Problem only occurs in one (or a few) entities and
  • Problem only occurs in one (or a few) checking accounts.

Also note the 'x' in the file names above like 'LSRx.CHK' is the Navigator account number for the checking account you are working with. For instance, if the problem is with Checking-Joint #23, the file name will be like LSR23.CHK.

- David
FNI Technical Support

[This message has been edited by David (edited 02-27-2008).]

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FNuser154
Member
posted 10-06-2008 03:50 PM     Click Here to See the Profile for FNuser154     Edit/Delete Message
1 All users have same problem and ** not sure since only 1 user makes CF changes. All users have the odd number check printing problem.

2 Problem only occurs in one (or a few) entities ** problem is in all entities.


3 Problem only occurs in one (or a few) checking accounts. **problem is in all checking acounts of an entity**.

Craig

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