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Author Topic:   check printing problem
bbelpaso
Member
posted 06-17-2003 01:11 PM     Click Here to See the Profile for bbelpaso   Click Here to Email bbelpaso     Edit/Delete Message
I recently added 2 entities & cannot print checks. The black dos box opens and closes, but no checks print, yet the checks in FN show they have been released to print. i have 16 other entities i have no problem with check printing. Please help.
Blanca

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John
Administrator
posted 06-19-2003 08:07 AM     Click Here to See the Profile for John     Edit/Delete Message
Let try to isolate the problem. Since Check Form Navigator is working for other entities then CFN should be installed and setup properly. Is it working for other checking accounts for this entity?

Verify what are the differences for the checking account that is working and one that is not working.

Is it using Check Form #1 (CFN format,...)? Select Form to change it. Form #1 is the best form to use for CFN.

Is the Check # postioned on the check in Row 4 and column 75? Select Change Settings to verify or change it. The check number is needed to be in the correct position to appear in the micr at the bottom of the check.

Please let us know if this does or does not solve your problem.

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bbelpaso
Member
posted 06-19-2003 09:02 AM     Click Here to See the Profile for bbelpaso   Click Here to Email bbelpaso     Edit/Delete Message
i only have one checking acct per entity. all other entities & checking accts working good. form #1 is being used. all settings are the same for this entity as for the others. i cannot see any difference. i have added entities & printed checks before with no problem using windows 98. is there some kind of fix for working with windows xp prof?

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John
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posted 06-20-2003 08:58 AM     Click Here to See the Profile for John     Edit/Delete Message
Is the check printing for this entity being done from the same computer as all the other entities? If so then Check Form Navigator is setup correctly. The problem is a difference with this entity.

Does this entity from a short cut on the desktop? If so, is the "Start in" folder same as the "Target" folder for the FN program such as c:\fn? If not then change the start in folder so it is the same.
Note: One way to test this is to start in the entity that does print and then open the data files for the entity that does not print checks (File | Open).

Let us know if this does or does not solve the problem.

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bbelpaso
Member
posted 06-20-2003 09:32 AM     Click Here to See the Profile for bbelpaso   Click Here to Email bbelpaso     Edit/Delete Message
check printing done only on my computer. target set ok already. i have opened entity that prints then open the ones that don't and still no checks print. i even deleted the entity & files & added it again. no luck. i'll keep playing with it. but would appreciate any other suggestions.
thanks

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John
Administrator
posted 06-23-2003 08:01 AM     Click Here to See the Profile for John     Edit/Delete Message
What versin of FN is running?

Where is FN installed? (C:\fn or C:\program files\fn)?

What is the path name for the data files that is not able to be printed such as C:\fn\sample? Does the path name contain any spaces?

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bbelpaso
Member
posted 06-23-2003 08:31 AM     Click Here to See the Profile for bbelpaso   Click Here to Email bbelpaso     Edit/Delete Message
Version: FN 8.1.2 installed @ c:\FN
path name: same as the other pathnames f:\users\blanca\fndata
no spaces

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John
Administrator
posted 06-24-2003 08:20 AM     Click Here to See the Profile for John     Edit/Delete Message
There is something different about this set of data files.

Let's try to see exactly what is happening. Let's change the mmp2lsr.bat file. This will allow us to see the window before it closes.
Edit the mmp2lsr.bat file in the C:\fn folder. (Using windows explorer in the C:\fn folder, right click on the file mmp2lsr.bat and select edit.)

Note: It is always a good idea to first make a backup copy of the file before changing it. (Using Windows explorer, right click on the file, select copy. Then right click and select paste. This will create a file "Copy of mmp2lsr.bat")

Edit the mmp2lsr.bat file to insert two lines.
1) After the first line "@ECHO OFF", press enter to insert a line below it and type
echo on

2) After the line "LSR -%2LSR%1.DES %2LSR%1.CHK", insert a line below it and type
pause
So now the file will look like this:

@ECHO OFF
echo on
REM CFN 3.1
REM MMP2LSR %1 %2
REM %1=account#, %2=data subdirectory
REM print checks
LSR -%2LSR%1.DES %2LSR%1.CHK
pause
REM delete checks printed
IF EXIST %2LSR%1.CHA DEL %2LSR%1.CHA
IF EXIST %2LSR%1.CHK DEL %2LSR%1.CHK
IF EXIST %2LSR%1.CHR DEL %2LSR%1.CHR

Now save the file (File | Save).
Run CFN as normal on the data files with the check printing problem. The window will show what is happening.

What does it show?

To continue, press any key.

To restore mmp2lsr.bat back to the original, either edit it to remove the two lines that were inserted, or copy it back from the "copy of mmp2lsr.bat" (by deleting mmp2lsr.bat and renaming "copy of mmp2lsr.bat" to just "mmp2lsr.bat".) Also reinstalling CFN will install mmp2lsr.bat.

Let us know what is show in the window.

[This message has been edited by John (edited 06-24-2003).]

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bbelpaso
Member
posted 06-24-2003 10:29 AM     Click Here to See the Profile for bbelpaso   Click Here to Email bbelpaso     Edit/Delete Message
this is what shows in the window....

C:\FN>REM CFN 3.1

C:\FN>REM MMP2LSR 2 F:\USERS\BLANCA\FNDATA\lawndale03\

C:\FN>REM 2=account#, F:\USERS\BLANCA\FNDATA\lawndale03\=data subdirectory

C:\FN>REM print checks

C:\FN>LSR -F:\USERS\BLANCA\FNDATA\lawndale03\LSR2.DES F:\USERS\BLANCA\FNDATA\law
ndale03\LSR2.CHK
PageGarden LSR Program Version 1B
(c) Copyright 1990 BLOC Publishing Corp.
Portions Copyright Software Garden, Inc.
All Rights Reserved.
Loading Description File F:\USERS\BLANCA\FNDATA\lawndale03\LSR2.DES

LSR: Error while trying to open Description File: F:\USERS\BLANCA\FNDATA\lawndal
e03\LSR2.DES
Error: No such file or directory

C:\FN>pause
Press any key to continue . . .

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John
Administrator
posted 06-25-2003 08:28 AM     Click Here to See the Profile for John     Edit/Delete Message
Good. This show that CFN is running but not finding the description file(lsrXX.des).

1) Verify that the description file F:\USERS\BLANCA\FNDATA\lawndale03\LSR2.DES
does exist. I think you will find that it does since FN checks for it before it calls CFN.

2) What type of network are you on? Novell?

3) For the other entities that are printing correctly, is the folder name longer than 8 characters, such as "lawndale03"?

4) Try renaming the data folder name "lawndale03" to be 8 characters or less, such as "lawndl03". Also "lawndale.03" might work. Certain networks have a problem with long path names.

Please let us know if this does or does not solve the problem. (I think it will.)

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bbelpaso
Member
posted 06-25-2003 09:12 AM     Click Here to See the Profile for bbelpaso   Click Here to Email bbelpaso     Edit/Delete Message
OK.I changed to 8 or less and IT WORKED. YEAH. HOW SIMPLE THAT WAS.
THANKS FOR YOUR HELP JOHN.

THANKS AGAIN & HAVE A GOOD DAY!!
BLANCA

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