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Author Topic:   CheckForm expired and I can't enter Product Key
FN_User
Member
posted 04-01-2008 01:12 PM     Click Here to See the Profile for FN_User     Edit/Delete Message
I forgot to enter the new Product Key before my CheckForm expired. Now when CheckForm starts it say to contact you but doesn't give me an opportunity to enter the new Product Key.

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FN_User
Member
posted 04-01-2008 01:29 PM     Click Here to See the Profile for FN_User     Edit/Delete Message
This is a problem in CheckForm 4.0 that will be fixed in a later version. In the meantime, you can disable the "sno" file and then CheckForm will allow you to enter the Product Key.

You can avoid these extra steps by entering the new CheckForm Product Key when you renew, before it expires.

To disable the sno file:

  1. Select Start | My Computer to open Windows Explorer.
  2. Navigate to your Navigator program files folder. If you do not know where that folder is, see the instructions below.
  3. Find the file cf040sn.sno.
  4. Rename that file to cf040snExpired.sno.
  5. Go through the steps to print a check.
  6. Enter the new Product Key when prompted.
  7. Follow the prompts to active CheckForm
To find out where Navigator is installed:
  1. Right click on the desktop icon that you use to start Navigator.
  2. Select Properties.
  3. Write down the text that is in the Target box. It will be something like "C:\Program Files\FN\fnwin82.exe." Disregard the quotation marks and the "fnwin82.exe" at the end. What remains is your Navigator program files folder. In this example it is C:\Program Files\FN\.

    [This message has been edited by FN_User (edited 04-01-2008).]

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David
Administrator
posted 05-15-2008 03:03 PM     Click Here to See the Profile for David     Edit/Delete Message
This has been fixed in CheckForm 9.0.

- David
FNI Technical Support

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