Navigator User Forums
  PriceLink
  Connection failure

Post New Topic  Post A Reply
profile | register | preferences | faq | search

UBBFriend: Email This Page to Someone! next newest topic | next oldest topic
Author Topic:   Connection failure
margaret miles
Member
posted 10-24-2000 10:23 AM     Click Here to See the Profile for margaret miles   Click Here to Email margaret miles     Edit/Delete Message
I get error message "connection failed" wdci32tp when I try to retrieve prices from IDC via the internet. What is the problem?

------------------
m miles

IP: Logged

John
Administrator
posted 10-26-2000 09:20 AM     Click Here to See the Profile for John     Edit/Delete Message
"connection failed" could be due to any number of problems. Try to isolate the situation.
1) Can you access the internet using your normal browser? If not then your internet connection or service provider may be not working.

2) Can you access the Interactive Data web site? If not then IDC's server may be down.

3) Have you accessed IDC before from this computer? If not then the instalation may not be setup correctly.

4) Have you installed any other new software since you accessed IDC successfully? If so them you may want to reinstall Navigator Access.

Otherwise, contact IDC customer service to have them check the status of your connection.

IP: Logged

All times are PT (US)

next newest topic | next oldest topic

Administrative Options: Close Topic | Archive/Move | Delete Topic
Post New Topic  Post A Reply
Hop to:

Contact Us | Home

Copyright 2010 Financial Navigator, Inc.


Ultimate Bulletin Board 5.47e