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Can not get in to Master Chart of Accounts

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Author	Topic: Can not get in to Master Chart of Accounts
Deb643 Member	posted 11-13-2000 02:42 PM I am trying to add some new accounts for a new client and when I hit the Master icon witin COA I get a message that says "Invalid Type in Loading Chart of Accounts 0" and then my system locks up. Any suggestions. This only happens on one entity. Debbie Ehlmann IP: Logged
Renee Member	posted 11-13-2000 02:59 PM It sounds like the Chart of Accounts index for that entity is corrupted. Back up the data files and then run Utilities \| Test & Correct \| All of the Above. ------------------ Renée Trudeau Financial Navigator Service Provider IP: Logged
Deb643 Member	posted 11-13-2000 04:10 PM Renee, I did what you suggested and everything was okay when tested. The message still comes up when I try to go to the Master Accounts. Debbie IP: Logged
Renee Member	posted 11-13-2000 03:05 PM It is likely that your Chart of Accounts index needs to be rebuilt. To find out if that's true, print the Master Chart of Accounts report. If this shows problems (as I think it will), then rebuild your Chart of Accounts files as follows: From the menu select Help \| About. Type the letter t System responds "Set to Test Mode". Hit Enter to select OK. Close Help. Select Utilities \| Test & Correct Files \| Rebuild Chart of Accounts. ------------------ Renée Trudeau Financial Navigator Service Provider IP: Logged
Deb643 Member	posted 11-14-2000 04:55 PM Thanks, Renee. That did the trick. Debbie IP: Logged

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