Hello, thank you for posting your question.First, backup your data files and run the Test and Correct Utility in FN. See the post: Test and Correct Utility for more information about the Test & Correct Utility.
If you still can't access the account, you may need to rebuild your account index. See the post: Rebuild Payee/Account Index.
Please reply to this post if you are still unable to access the account. Click the “Post a Reply” link at the bottom left corner of this forum post.
---------------------------------------------
George
Financial Navigator Int’l