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Author Topic:   Error 26082 Unable to connect
FN_User
Member
posted 10-23-2007 09:20 AM     Click Here to See the Profile for FN_User     Edit/Delete Message
I just renewed and reinstalled BrokerLink 8.2 on my computer this morning.

When I try to download the BrokerLink file for Morgan Stanley Client Serve, I receive the following error message:

Unable to connect to server ofxwebsrv.dwdean.com
Error 26082
Unable to establish security context for this session.

Please let me know what suggestions you have to rectify this problem. Thank you for your help!

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David
Administrator
posted 10-23-2007 09:25 AM     Click Here to See the Profile for David     Edit/Delete Message
To fix this, do a Software Update for BrokerLink. Morgan Stanley changed their servers around July 2007 and the latest version 8.2.3 of BrokerLink reflects this. When you reinstall from a CD, you still need to do a Software Update to make sure you have the latest version.

To update BrokerLink:
  1. Open any entity in Navigator.
  2. Start BrokerLink
  3. Select any broker if the Select Broker screen appears.
  4. Select Help > Software Update on the Select BrokerLink File screen.
  5. Follow the prompts to download and install the Software Update. If you get a message "You already have the latest version" there is no need to download and install.
It is a good practice to do a Software Update for BrokerLink and each of you Navigator products every month or two. Select Software Update Reminder on the first Software Update screen for each product if you would like a reminder every 90 days.

- David
FNI Technical Support

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FNuser177
Member
posted 10-24-2007 06:47 AM     Click Here to See the Profile for FNuser177     Edit/Delete Message
Re: Error 26082

Thanks for the solution - it worked!

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