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Author Topic:   "Void" payee/payor name
Charles Gahr
Member
posted 01-28-2001 02:50 PM     Click Here to See the Profile for Charles Gahr     Edit/Delete Message
In 7.5 when you wanted to void a transaction, you put the name "Void" from the payee/payor list in the name field. This voided the transaction. Now, with 8.0.2,when a check number is "Void" and I try to put the name "Void" from the list into the name field, it ignores me; then when I void the transaction in the status field, it tells me I have to have a name in the name field. If I scrum up a check, I don't have a name to put in this field. What Gives? Just making up a name is not a very profesional way to do it.

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Renee
Member
posted 01-29-2001 07:15 AM     Click Here to See the Profile for Renee   Click Here to Email Renee     Edit/Delete Message
The best way to void a transaction is by using the status field instead of the payee/payor name field. First select "Void" from the drop-down list in the status field for the transaction you wish to void, and don't make any changes to the payee/payor field.

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Renée Trudeau
Financial Navigator Service Provider

[This message has been edited by Renee (edited 01-30-2001).]

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Renee
Member
posted 01-30-2001 10:01 AM     Click Here to See the Profile for Renee   Click Here to Email Renee     Edit/Delete Message

To clarify my earlier post:

When you select "void" as the status, a transaction is still recorded. But it is for an amount of zero. This gives you a record of the check number being used. Otherwise you skip the check number and do not know if you just missed recording it.

A "void" transaction does require a payee name. The payee name does not have to be Void. For example, if you wrote a check to someone and then later it was voided, you may want to retain the payee name instead of
having to change it to Void. But the status must be Void.

All the transaction reports show void transactions just like any other transaction. Of course, the status will appear as "V" and the amount will be zero.

If you are still having problems with the payee "Void," I suggest that you run Test & Correct on the Payee/Payor Alphabetical Index
to insure the payee Void does not exist twice. In addition, verify that Payee # 0 is named Void.


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Renée Trudeau
Financial Navigator Service Provider

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