|
Author
|
Topic: Losing entries
|
joanntim Member
|
posted 03-26-2001 12:27 PM
I have used FN many years, but this is a major problem. For some reason, I am losing entries...They simply do not show up,yet I have printed checks to show that I have entered the information. What could possibly be happening? Thanks.
IP: Logged |
Renee Member
|
posted 03-26-2001 02:35 PM
Once a check is entered, it can be difficult to tell which journal/month the transaction was entered in.Sometimes entries get put in the wrong place, so maybe your entries are there after all. Try this.
- Go to Report Selection
- Select Transaction Entries | Transaction Register.
- Select the entire year. (Not just the month for the missing transaction. It's possible to print a check with one date and have it be entered in an entirely different month.)
- Under Category, select All Accounts. (it's the very last item at the bottom of the category list.)
- Select the Screen button. (not Print)
- When the report comes up on the screen, select Edit | Find from the menu.
- In the Find What box, type in something unique about this transaction (such as the payee name or amount). This is a text-based search, so type in your search criteria exactly (e.g. you must type "2,500.00" rather than 2500.)
- If necessary, repeat "Find" until you locate the transaction.
- If the transaction somehow got posted in the wrong journal or wrong month, delete it and re-enter in the proper journal.
If these steps do not work, repeat the steps in any other entities you may manage. It's possible that the transaction was somehow entered in a different entity. If you still can't find a transaction, please "reply" to this topic with more information and we'll continue to help you find it.
------------------ Renée Trudeau Financial Navigator Service Provider
IP: Logged |
Renee Member
|
posted 04-09-2001 03:14 PM
If you can't find the missing entries by using the steps in the above post, then the entries probably were put in the wrong set of data. It's possible that you may have a second set of data without even knowing it! If that is the case, you might be entering some entries in one set of data, and some entries in the other set of data. If this happens, it will appear that entries are missing -- when actually they are just in the wrong place.In order to find all the data on your hard drive (or network drive, if applicable), do the following: - From the main FN menu, select File | Open.
- Make sure that Drives is set to the drive you wish to search. (This discussion assumes you a searching your local hard disk, c:\. You may also search your network drive, if applicable).
- Under Folders, double click on the c:\, which is the first line in that box. A list of all the folders on your c: drive will appear under the c:\
- Select the List command button.
- FN will search your entire hard drive for FN data. A list of all the sets of data will appear. (If you have a big hard disk, this will take a minute or two, so be patient!)
- Make sure your printer is turned on and then select the Print command button.
- Look at the list closely and make sure that you can identify all the sets of data there. If a c:\ or a c:\fn appears, that may be your culprit!
Your "missing" transactions could be in any one of the sets of data that "list" located.
- Starting with the most logical candidate (data in c:\ or c:\fn), open data files one by one and search for the missing transactions.
- In each set of data, go to Report Selection and select the group Transaction Entries, and the report Transactions Register.
- Even if it's only part way through the year, select the Month Range Jan - Dec.
- In the Account and Payee Selection area, select All Accounts under Category (All Accounts appears last on the drop-down list box).
- Select Screen.
- From the menu, select Edit | Find to find the missing transaction.
------------------ Renée Trudeau Financial Navigator Service Provider
[This message has been edited by Renee (edited 04-09-2001).]
IP: Logged | |