Hello Judith. Thank you for posting your question. Let's make sure you have successfully added your payee by running a Payees in Alphabetical Order report. It should appear on your report and you can see if it is a periodic or irregular payee.
If you have added your payee and it just does not appear on your Select Payee list during transaction entry, check to see if you have your Select Payee list set to show only Payees, Payors, or Payee/Payors. You may also have your Select Payee list set to Use Set #, and could be excluding Payees based on set numbers.
Let us know if this does not solve your problem.
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George Szundi
Technical Support
Financial Navigator Int'l