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Author Topic:   Periodic transactions
Judith Martin
Member
posted 04-07-2003 09:39 AM     Click Here to See the Profile for Judith Martin     Edit/Delete Message
I entered a new payee and I think I must have accidentally made it a periodic transaction instead of a regular payee. Now when I want to write a check on this payee, it does not come up on the list and I have to type it in again. I have tried to change this but it never seems to take. I even tried deleting and re-adding the name. Please help!? thanks

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fni_support
Moderator
posted 04-15-2003 12:31 PM     Click Here to See the Profile for fni_support     Edit/Delete Message
Hello Judith. Thank you for posting your question.

Let's make sure you have successfully added your payee by running a Payees in Alphabetical Order report. It should appear on your report and you can see if it is a periodic or irregular payee.

If you have added your payee and it just does not appear on your Select Payee list during transaction entry, check to see if you have your Select Payee list set to show only Payees, Payors, or Payee/Payors. You may also have your Select Payee list set to Use Set #, and could be excluding Payees based on set numbers.

Let us know if this does not solve your problem.

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George Szundi
Technical Support
Financial Navigator Int'l

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fni_support
Moderator
posted 04-16-2003 05:15 PM     Click Here to See the Profile for fni_support     Edit/Delete Message
In addition to the things mentioned above, you can also try running Utilties | Test & Correct Files | Payee/Payor Alphabetical Index in case the payee names are out of alphabetical order.

Also, the payee might have been set as a Payor when created and thus does not show up on your list of Payees only.

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George
Technical Support
Financial Navigator Int'l

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