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Author Topic:   Transferring amounts between accounts
BillBMay
Member 		posted 09-24-2003 11:29 AM     Click Here to See the Profile for BillBMay     Edit/Delete Message
All of a sudden, a transfer between accounts has stopped working. It has worked perfectly for a long time. Other transfers work fine, just this one. I've checked the account class, I've tried to start the process over by going to Tools/Account Activity Options/transfer clearning account procedure. Nothing seems to work. It just takes the money and puts it in the destination account without a clearing account entry. Help? Thanks, Bill

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fni_support
Moderator 		posted 09-25-2003 05:42 PM     Click Here to See the Profile for fni_support     Edit/Delete Message
Hello Bill, thank you for posting.

What you describe can happen if the format type of the accounts involved in the transfer changes. On the A/L screen, make sure that the format type of the account you are transferring from and the account you are transferring to matches one of the following:

  • Bank Accounts (2)

  • Accounts Receivable (29)

  • Accounts Payable (36)

  • Credit Cards (35)

  • Bank Line of Credit (37)

    • Both accounts will need to have one of these format-types for the Transfer Clearing Account to work. Let me know what you find out.

    ---------------------------------------------
    George
    Financial Navigator Int’l

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