Navigator User Forums
  Transaction Entry
  Have to entry transaction mutiple times

Post New Topic  Post A Reply
profile | register | preferences | faq | search

UBBFriend: Email This Page to Someone! next newest topic | next oldest topic
Author Topic:   Have to entry transaction mutiple times
FNuser160
Member
posted 03-09-2006 08:26 AM     Click Here to See the Profile for FNuser160     Edit/Delete Message
When I make an entry in my check book it appears everything is OK. Then I close out and come back into the checking account and my entry is not there. I have to re enter it 2 or 3 times before it shows up. Why is this happening?
Also this moring, I made an entry in the checking account. It appear fine. Then I went to to a savings account and there was the entry I had put in the checking account. Why is this happening?
Please HELP. I cannot trust my entries right now. Thanks

IP: Logged

fni_support
Moderator
posted 03-09-2006 10:17 AM     Click Here to See the Profile for fni_support     Edit/Delete Message
Dear FNuser160,

It appears that your transaction index has somehow become corrupted and transactions which you post are actually posting to account for which they are not intended.

To correct this, while in FN go to the Utilities -> Test & Correct -> Transaction File

Let us know if this fixes your problem

Sincerly,
Michael Fong
FNI Technical Support

IP: Logged

FNuser160
Member
posted 03-15-2006 01:39 PM     Click Here to See the Profile for FNuser160     Edit/Delete Message
Michael,

Thank you so much for your help. Your advise seems to have fixed the problem.

IP: Logged

All times are PT (US)

next newest topic | next oldest topic

Administrative Options: Close Topic | Archive/Move | Delete Topic
Post New Topic  Post A Reply
Hop to:

Contact Us | Home

Copyright 2010 Financial Navigator, Inc.


Ultimate Bulletin Board 5.47e