Transaction Entries Being Duplicated By FN - Navigator User Forums

Navigator User Forums

Transaction Entry

Transaction Entries Being Duplicated By FN

profile | register | preferences | faq | search

UBBFriend: Email This Page to Someone!

next newest topic | next oldest topic

Author	Topic: Transaction Entries Being Duplicated By FN
FNuser103 Member	posted 10-21-2008 09:50 AM I have used FN since it first came out in the 1980's and this is the first time I have had a real problem I couldn't solve. If I make an entry and designate an account for it to be credited or debited to, FN duplicates the entry and then backs it out as a change in account balance. If I enter it as a multiple distribution and then enter the single account impacted, the transaction shows correctly. So, of course, I have to make every entry a multiple distribution. I've done all the test and correct actions and it makes no difference. IP: Logged
David Administrator	posted 10-21-2008 10:35 AM Laura: When you enter a single transaction as you describe, where does the duplicate appear? Is there two identical transactions on the Transaction Activity screen? Or do the duplicates only appear on reports like Transactions by Account? If the duplicates are only in reports, we recently fixed a bug related to sorting that was causing duplicates. Please perform Software Update so that you have Navigator Version 8.2.9 or later. Then try it again. If you still have duplicates, please reply with your Navigator Version number. - David FNI Technical Support Case #38-10832 IP: Logged

All times are PT (US)	next newest topic \| next oldest topic
Administrative Options: Close Topic \| Archive/Move \| Delete Topic
	Hop to:

Contact Us | Home

Copyright 2010 Financial Navigator, Inc.

Ultimate Bulletin Board 5.47e