Thanks for the question. It is important to make sure each Category has the exact same name and is in the exact same position in the Master Chart of Accounts across all years before you convert.Because the Custom Chart of Accounts only shows the Categories that are in use, it could appear that everything is fine. However, there could be unused or renamed Categories hiding in the Master Chart of Accounts that effectively put the Categories in different locations.
Navigator assigns a number to each Category, just as every account has an Account Number. Unlike Account Numbers, Category Numbers are fixed and based on the position of the Category in the Master Chart of Accounts. When you convert to 9.0, the Category Numbers need to match for Categories (and accounts within the Category) to be placed in a single Category in the 9.0 Chart of Accounts.
Category Numbers are not normally displayed. See Categories not matching across entities for ways to view Category Numbers.
See also Converting Chart of Accounts for multiple years for additional considerations when converting 8.2 data to 9.0.
- David
FNI Technical Support